Mobile Sales Modernization
Redesigning QuickBooks Mobile’s Sales Receipt and Receive Payment so they feel like one consistent product, built on a new shared component library.
The Problem
QuickBooks mobile sales forms were vastly different from one another. A small business owner managing accounts receivable on the go found the app unintuitive, missing features available on web, and inconsistent form to form, leaving them unconfident in mobile and inclined to fall back to the website.
- I am.. a small business using my mobile device to manage accounts receivable.
- I’m trying to.. create and edit forms while on the go.
- But.. the mobile app is not easy to use.
- Because.. every form looks different and not all web features exist on mobile.
- Which makes me feel.. unconfident, and inclined to just use the website.
The Solution
Create consistency across the sales forms and bring mobile to parity with web, using a new shared component library, starting with Sales Receipt and Receive Payment as the first real use case.
Handoff timeline collapsed once the shared component library was in place.
Fewer regressions on high-traffic pages after the shared library rollout.
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